If you’ve been injured due to a defect such as a pothole or uneven pavement, clear photographic evidence can play an important role in supporting your claim.

Following the steps below will help to ensure you have the evidence you need for your case to be successful.

1. Take a wide context photo

• Stand back and show where the defect is located.
• Include nearby landmarks (signs, buildings, kerbs).
• Take at least one photo from each direction of travel and mark
  on the photo your direction of travel.

2. Take clear close-ups with measurements

• Place a ruler or tape measure directly next to the defect.
• Ensure numbers are readable and the camera is square to the surface.
• Photograph length, width, and any visible break or hole.

3. Show depth or height differences

• Take angled photos to show raised edges or depth.
• Use the ruler vertically where possible to show depth/height.
• Avoid shadows covering the measurement.

Our tips for collecting photographic evidence

• Take photos as soon as possible after the incident.
• Do not edit or apply filters to images.
• Enable date/time and location on your phone if possible and send us the photo’s meta data.
• Keep original files and back them up.

Taking the time to gather clear and detailed evidence can make a real difference when pursuing a public liability claim. If you’re unsure about any photos you’ve already taken, our team is here to guide you on what additional evidence may be needed to help move your claim forward.

To find out more, get in touch with us for free today.