Regulatory Information

Regulatory Information

First4InjuryClaims Limited is registered in England and Wales under company number 11496339. The registered office is Permanent House, Dundas Street, Huddersfield, HD1 2HE.

Legal Services

We are Authorised and regulated by the Solicitors Regulation Authority (SRA) under number 820935. All solicitors practising at First4InjuryClaims Limited are admitted as Solicitors in England and Wales and regulated by the SRA.

Details of the SRA outcomes-focused regulations can be found at https://www.sra.org.uk/solicitors/standards-regulations/

These regulations should be read in conjunction with current legislation.

Professional Indemnity Insurance

Our professional indemnity insurance is provided by Endurance Worldwide Insurance Limited. The territorial coverage meets the requirements of the SRA.

Disclaimer and Equal Opportunities

Whilst we make every effort to ensure that the information contained within these pages is accurate, it should not be relied upon as an alternative to legal advice. The detail provided within this website is done so as an illustration of the type of work our practice specialises in and should not be considered to be legal advice offered by First4InjuryClaims Limited. If you have any legal queries, you should seek the advice of a Solicitor or suitably qualified legal professional. First4InjuryClaims Limited are not liable for any inaccuracies and their consequence.

First4InjuryClaims Limited is committed to equal opportunities and provides services to all persons equally regardless of sex, gender, race, age, disability, sexual orientation or religious belief.

Your Right to Complain
We are committed to providing the highest quality of service. If you are a client and you have any concerns or complaints about any of the services we provide to you, we would like to discuss them with you and try to resolve them as soon as possible. Initially, we suggest that you contact the person responsible for a particular matter or their supervisor.

If you do not resolve your issues, then the firm has a written formal complaints procedure that can be downloaded by clicking here (or you can request a copy to be sent to you). In the unlikely event that the matter is still not resolved at the conclusion of our complaints process, you are entitled to make a complaint to the Legal Ombudsman, details below:

Legal Ombudsman
PO Box 6806
Wolverhampton
WV1 9WJ

E: enquiries@legalombudsman.org.uk
T: 0300 555 0333

You are entitled to apply to the Court for an assessment of a bill under Part III of the Solicitors Act 1974 please contact your file handler for further details. Alternatively, where we receive any indication that you may wish to dispute or challenge any aspect of our bill, we will treat that as a complaint or expression of dissatisfaction.

In certain circumstances, you may make a complaint to the SRA: https://www.sra.org.uk/consumers/problems/report-solicitor

Electronic Communication
All information is pursuant to the Electronic Commerce (EC Directive) Regulations 2002 (SI 2002 No 2013) and the Provision of Services Regulations 2009 Information.

 

Data Protection

First4InjuryClaims Limited have obligations under Data Protection legislation to keep client data confidential and secure. First4InjuryClaims Limited Privacy Policy is located here

If you require more information on any subject described above, please contact us at info@first4injuryclaims.com.

Updated 15/07/2021